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Emersion Service Desk

Emersion Service Desk

Emersion Service Desk

You can view your existing requests (tickets) by clicking the Requests button on the top right next to your login avatar.

The answer to your question may be contained in the Emersion Knowledge Base (EKB) This site contains a collection of articles that detail many aspects of the Emersion system - including step-by-step guides, screenshots and videos.
You will be required to use your Cumulus login to access the EKB.

Portals

  • Emersion Service Desk

    Welcome to the Emersion Service Desk. You can raise a Support request from the options provided.

  • Emersion Quotes and Requirements

    Welcome! You can raise Quotes and Requirements requests from the options provided.

  • Emersion Accounts

    Welcome! You can raise an Emersion Accounts request from the options provided.
    Please note: This area is for raising requests related to the commercial billing between you and Emersion only.

  • Emersion Projects & Onboarding

    Welcome! You can raise an Emersion Projects & Onboarding request from the options provided.

Suggested forms

  • New Quote Request in Emersion Quotes and Requirements

    Triage for new quotes that are uncategorised

  • Account Enquiry in Emersion Accounts
  • Service Desk in Emersion Service Desk

    Tickets created for Emersion Service Desk Space

  • Billing / Invoicing in Emersion Service Desk

    Select for all Billing, Invoice, Quarantine and Payment related issues

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